Motumal Tanumal Sharbatwala

Shipping Policy:

 

Once the order is placed by you on our website, we will dispatch the placed order within 48 working hours from confirmation of your orders.

Once the order has been dispatched it will be delivered within 5 to 7 working days. 

An order is not entitled to be canceled once placed and confirmed by the user. 

The delivery is subject to delay, as per unavoidable circumstances in the location where the delivery is to be performed. 

It is also noted that the delivery of your order may also be delayed, in case your location is not covered under the jurisdiction of our courier services. 

If the address provided by you at the time of placing the order is insufficient or incorrect then the order will be taken by you with making proper coordination with the delivery personnel/ delivery partner, if they are calling on your provided contact number. 

It is also noted that delivery attempts shall be for at least two times if in case you are not available at your delivery location/ your address is improper/ your provided phone number is not working at the time of attempting delivery. 

Your order will be marked as RTO (Return to Origin). Once your placed order is marked as RTO and such an order has been received by us then your refund will be initiated as per the refund policy. 

Once you’ve placed an order marked as RTO then it will never take re-delivery at your location, if you still want to purchase the article/goods then place a fresh order on the platform. 

No early delivery is available in the current scenario.

Shipping & COD charges are based on calculated by shiprocket on our website.

 

Return Policy:

 

At our e-commerce website, we strive to provide you with the best online shopping experience possible. As part of this commitment, we want to ensure that our customers are fully aware of our policies regarding returns.

Unfortunately, we do not offer a “no return” policy. We understand that sometimes, purchases may not meet your expectations, and you may need to return them. Therefore, we have developed a return policy that is designed to be fair, transparent, and easy to understand.

If you are not satisfied with your purchase, you may return it within a certain time frame. Please note that there may be certain conditions and exceptions that apply, such as products that are not eligible for returns, damaged products, or products that have been used or opened. In such cases, we reserve the right to deny the return or offer a partial refund.

We strongly encourage our customers to review our return policy carefully before making a purchase. If you have any questions or concerns about our policy, please do not hesitate to contact us. Our customer service team is always ready to assist you and provide you with the information you need to make an informed decision.

Thank you for choosing our e-commerce website. We hope that you have a positive shopping experience with us, and we look forward to serving you in the future.

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